Solutions

AI-native growth & intelligent operations — mapped to real agency challenges.

Each solution is advisory-led. Implementation can be yours, a vendor, or ours.

AI-Native Growth

New channels. New client flows. Outcomes that didn't exist before.

Invisible inside AI assistants

AI Assistant Visibility (AAV)

Make your agency answerable and cite-able in ChatGPT, Perplexity, and search copilots. Structure your expertise into assistant-readable content, deep links, and trackable citations.

Outcome: Prospects find you where they now ask for answers.

Anonymous traffic that doesn't convert

Answer-to-Pipeline

Turn assistant-driven clicks into qualified opportunities with one-tap handoffs, prefilled intake, and warm context.

Outcome: Higher conversion, less back-and-forth.

Spray-and-pray content

Intent-Graded Content Engine

Publish AI-readable guides that trigger exact-fit recommendations (industry, limits, forms) and capture intent signals.

Outcome: Smaller, warmer prospect lists ready to bind.

Agentic Operations

Autonomous but supervised agents that talk to customers or work behind the scenes.

Customers waiting / staff context-switching

Customer-Facing Insurance Agent

Answers questions, drafts COIs, processes FNOLs, gives policy updates—on-brand, escalation-friendly, and permissioned.

Outcome: Faster responses, happier clients.

Back-office busywork

Back-Office Insurance Agent

Parses emails/PDFs, pre-fills endorsements, updates AMS, chases underwriters, and maintains logs—always with human approval gates.

Outcome: Shorter cycles, cleaner data, more capacity.

Copilots & Automations

Modernizing core workflows with safe copilots.

Duplicate data entry

System bridge agents

Reads emails/PDFs, structures data, and pre-fills AMS/carrier forms. Human review before submission.

Outcome: Less rekeying, fewer errors.

COI bottlenecks

COI assistant

Auto-triages requests, pre-populates forms, drafts holder wording, tracks status—approval gates included.

Outcome: COIs in minutes, not days.

Endorsement overload

Service change copilot

Parses requests, collects missing info, pre-fills endorsements, chases underwriters, maintains a clean log.

Outcome: Backlog down, throughput up.

Renewal scramble

Renewal prep copilot

90-day triggers, loss-run retrieval, pre-filled apps, side-by-side quote comparisons.

Outcome: Renewal prep starts on time, with full context.

New business placement

Submissions router

Single intake → carrier-specific packets, appetite hints, status tracking.

Outcome: Cleaner submissions, faster binds.

Claims (FNOL & updates)

Claims assistant

24/7 FNOL intake, structured reports, portal checks, concise updates.

Outcome: Fewer calls, better clarity.

Billing & audits

Billing explainer bot

Lookup plans/status, generate client-friendly explanations, collect docs, manage checklists.

Outcome: Less confusion, faster collections.

Data silos

Unified knowledge layer

Turn PDFs/emails into searchable facts, reconcile inconsistencies, alert on discrepancies.

Outcome: One source of truth.

Inbox overload

Email triage & SLA guard

Classify, route, prioritize; draft acks/replies; watch SLAs; summarize long threads.

Outcome: No missed SLAs.

Talent & onboarding

Team copilot

SOP-aware answers, step-by-step guidance, just-in-time checklists.

Outcome: New hires productive faster.

Guardrails by default

Built-in safety and compliance measures:

Human-in-the-loop

Critical decisions always require approval

Immutable logs

Complete audit trails for compliance and review

PII minimization

Protect sensitive data with minimal exposure

Role-based access

Granular permissions and access controls

Your cloud deployment

Deploy in your environment when needed

Security-minded

Enterprise-grade security from day one